The internet has become an integral part of our lives today. From being just a means to keep ourselves entertained, the internet has become the new mantra of how business is taken care of nowadays. With computers and the internet becoming cheaper every year, the total user base of net users has grown exponentially across the demographics in India.
A study by Internet and Mobile Association of India has shown that about 5 to 7 million internet users are added every month in India with a huge upcoming user base in small-towns across the country. Currently there are more than 100 million internet users in the country.
Tikona Digital Networks which has one of the world's largest savvy outdoor Wi-Fi networks providing Secured Wireless Broadband feels that it is of utmost importance that a complete broadband experience is provided to sustain this growth. Tikona Digital Networks has come up with a very innovative program to engage its users called ‘Broadband Completely' which is a way to introduce the concept of speed, savings, services and security for internet users.
The campaign is slated to be held across 36 Indian cities and is the first of its kind "Experience first, pay later" experience for broadband users in India. According to HerambRanade, Head of Marketing, Tikona Digital Networks "customers today live on new innovative mobile applications and services driven by an unsaid need always-on-the-network reality, with 3G now and other advanced wireless technologies based on 4G wireless technology standards this reality is set to become rampant on the broadband users radar. Unlike 3G which offers an average usable data transfer speed of 1-3 MBPS, our new broadband technology will offer speed of 4 MBPS complemented with features like bill limit guarantee, anti-virus for security and world class customer response services."
The company also has significantly improved upon its already topnotch customer care services by resolving issues sooner than the promised timeframe. It is evident from the fact that existing customers of Tikona Digital Networks are pretty happy and are giving rave reviews for the ISP, like Mr. NishantGiri, who had this to say "I am happy with the Technical Team and its support, especially NitinGharge who helped me to resolve the internet problem. It was not working and he helped to resolve the problem and also guided me so that the same problem does not occur in the future as well." And this is not an isolated incident, of the many people we have spoken to; almost all of them praised Tikona Digital Networks.
Mr. Muditmathur says "Thanks for the instant solution. I really appreciate your work procedure to solve any technical problem/query with the help of such software ("Net meeting") which are helpful for people who don't know any technical terms related to a Network. I hope you will continue to provide fast support solutions for such Network related query."
Tikona Digital Networks is quite bullish when it comes to the quality of its services that it provides to home users and the SOHO segment. The company has more than 2, 00,000 subscribers and is expanding massively in tier-I and tier-II cities.
Tikona Digital Networks is expected to be even more aggressive with its ambitions this year and so far the company has shown impressive market dominance. The Secured wireless Broadband Service provider is not only promising new innovations in the broadband industry this year but is also eyeing its goal for total dominance over its rivals by providing the best customer service and connectivity to its customers.